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Learn about our COVID-19 procedures and expanded network offerings.
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Smarter transportation for every patient need.

Ride Health partners with healthcare organizations and transportation providers to manage transportation benefits, strengthen enterprise transportation programs, and drive intelligent transitions of care.
Health PlansHealthcare ProvidersLife Sciences

Our partners include

A new operating model

Improving the Patient Transportation Experience

It takes more than an online dashboard to improve the patient transportation experience. That's why we built the first integrated transportation solution that directly connects each stakeholder through a single HIPAA compliant and cloud-based platform – automating ride coordination while allowing all parties to operate within their existing systems and workflows.
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Automated coordination across stakeholders

One Platform for End-to-End Coordination

Our platform coordinates the entire ride experience from request intake and trip assignment through billing and payment, providing real-time updates every step of the way to ensure a seamless experience for everyone involved.
See Our Platform
Reliable urban and rural coverage

A Comprehensive, Integrated, and National Network

Ride Health brings real-time visibility, automated scheduling, and accessible communications to a 50-state network of transportation partners across public transit, rideshare, taxi, and non-emergency medical transportation providers.
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Smarter rides.
More efficient coordination.

Manage utilization across populations, programs, departments and plans

Reduce readmissions with improved follow-up visit attendance

Improve treatment plan adherence by reducing no-shows and late cancellations

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Supporting the healthcare system during COVID-19

COVID-19 Patient Transport and Contact Tracing Support

Leveraging our core ride delivery model, we’ve expanded our product and service offerings to support transport of patients at-risk for COVID-19, contact tracing for driver and passenger exposures, and additional services including food delivery and staff transport.
See Our Response
As featured in
News
January 20, 2021
Ride Health gives patients a lift to COVID-19 treatment, vaccine trials
Access to private transportation, or lack thereof, has long been a barrier to participation in clinical trials. And COVID-19 isn’t making things easier, with public health guidelines discouraging the use of public transport and ride-hailing services setting up policies against passengers with COVID-19 symptoms.
News
July 30, 2020
Virtua Health cuts no-shows & costs with cloud patient transport platform
Soon to be integrated with the health system’s Epic EHR, the transport system has achieved, among other things, a more than 50% reduction in average cost per ride and a 20% improvement in inpatient bed availability.
News
May 14, 2020
Ride Sharing Network for Covid-19 and Other Patients Launched in NYC
Safe ride sharing options for patients in the era of novel coronavirus is a challenge that just became a bit easier in New Your City thanks to Ride Health's newly launched COVID-19 equipped transportation network. The COVID-19 equipped vehicles include standard and wheelchair-accessible vehicles, stretcher vans, basic life support ambulances, and advanced life support ambulances.
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Improving clinical, operational, and financial outcomes

Client Success Stories

Our mission is to ensure every patient, everywhere, has access to the care and resources they need to ensure good health. Learn more about how healthcare organizations across the country partner with Ride Health to improve patient access, experience, and outcomes.
Problem

After conducting a Community Health Needs Assessment (CHNA), Virtua Health identified transportation as a barrier for their patient population resulting in increased costs, disruption of care, reduced use of primary care services and increased ED visits.

Results

7x ROI From Reduction in Primary Care No-Shows

75% Reduction in Oncology Appointment No-Shows

50% Reduction in Average Ride Cost

20% Improvement in ED Throughput

Read Their Story
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